Last updated: July 2026
Do you ship worldwide, and how much does it cost?
Yes — we ship to the USA and internationally, and every order is sent with tracking so you can follow it from dispatch to your door.
Shipping & processing times
Standard shipping times
- USA: 5–7 business days
- Canada: 5–7 business days
- Australia: 5–7 business days
- Oceania: 5–7 business days
- Europe: 5–7 business days
- Latin America: 5–12 business days
- Other countries: 5–12 business days
Processing time
Orders can take 2–4 business days to process before they ship out.
Where can I find my tracking number?
Once your order ships, you'll receive an email with your tracking number. You can also track your order any time using the link below:
If you haven't received a tracking number, or it doesn't seem to be working, just email support@viterapet.com and we'll sort it out.
Unexpected delays
Occasionally delivery can take longer than the times listed above. If your package is taking too long to arrive, contact us and we'll help resolve any situation within our control.
Need help?
For anything shipping-related, email support@viterapet.com — we typically reply within 12 hours.